CORPORATE VALUES

Our Corporate values are our guiding principles. Our Executives and Employees align themselves with these values in order to provide the very best of service to our members.

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Professionalism

• We operate within the guidelines of the FPSCU's By-Laws & comply with applicable regulations and legislation;

• We avoid participation or taking action in activities that would discredit the credit union or cause harm to its reputation;

• We perform duties and produce quality that is of high standards;

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Integrity

• We do what we say will do;

• We remain trustworthy with open and honest communication;

• We protect and build up our business relationships;

• We remain truthful about our product & services.

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Accountability

• We understand our individual responsibilities and carry them out to the best of our abilities;

• We take ownership of your decisions;

• We follow reporting protocols and report any breaches of conduct;

• We act responsibly and take responsibility.

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Transparency

• We endeavor to always act responsibly;

• We acknowledge our challenges and mistakes and take responsibility;

• We recognize our differences, our own biases and work to improve;

• We are open and honest;

• We communicate with accuracy and clarity.

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Respect, Equality & Inclusivity

• We treat all our colleagues, clients, and members fairly, with kindness, courtesy, and respect;

• We remain aware of the impact our behavior has on the FPSCU;

• We value all our colleagues from all backgrounds;

• We promote and encourage equal opportunities for all persons regardless of their background.

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Confidentiality

• We have the utmost respect for our members by safeguarding their personal and financial information;

• We do not misuse, distribute or display information of our members and other business.

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